plushph Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using the plushph platform available at plushph.win (the "Platform"), you ("User," "you," "Player") agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy, Responsible Gaming Policy, and any applicable game-specific rules published on the Platform. These Terms constitute a binding legal agreement between you and plushph ("plushph," "we," "us," "our").

If you do not agree to these Terms in their entirety, you must immediately cease use of the Platform. Continued access to or use of the Platform following any amendment to these Terms constitutes acceptance of the amended Terms.

2. Eligibility

To register and maintain an account on plushph, you must satisfy all of the following eligibility requirements:

• You must be at least twenty-one (21) years of age as required by Philippine law and PAGCOR regulations governing online gaming.
• You must be a natural person with legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of or physically located in a jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, or officer of plushph, nor an immediate family member of any such person.
• You must not have been previously self-excluded from the plushph Platform or excluded by PAGCOR or any other applicable gaming regulatory authority.
• You must not be included on any financial crime watchlist or sanctions list maintained by Philippine authorities or applicable international bodies.

plushph reserves the right to request documentary proof of eligibility at any time. Registration by individuals who do not meet these criteria is strictly prohibited and void ab initio. plushph shall not be liable for losses incurred by ineligible persons.

3. Account Registration & KYC

Each natural person is permitted to hold one (1) active account on the plushph Platform. The creation of multiple accounts by the same individual is prohibited and may result in immediate suspension and forfeiture of all balances across all accounts.

At registration, you are required to provide accurate, current, and complete information. plushph is required under PAGCOR regulations and applicable Philippine anti-money laundering laws (AMLA and its implementing rules) to conduct Know Your Customer (KYC) verification before processing withdrawals. Required documents include, but are not limited to, a valid Philippine government-issued photo identification such as a Passport, Driver's License, SSS ID, PhilHealth ID, Voter's ID, or Postal ID.

You are responsible for maintaining the confidentiality of your login credentials. You must notify plushph support immediately via live chat upon becoming aware of any unauthorised access to or use of your account. plushph shall not be liable for losses arising from your failure to maintain credential security.

4. Deposits & Withdrawals

All transactions on the plushph Platform are denominated in Philippine Peso (PHP / ₱). plushph accepts deposits and processes withdrawals through the following methods: GCash, Maya (PayMaya), BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20, subject to applicable minimum and maximum transaction limits published on the Platform.

Deposits made via GCash and Maya are credited to your plushph wallet balance upon transaction confirmation, typically in real time. Bank transfer deposits may take longer depending on the processing schedules of the relevant financial institution.

Withdrawal requests are subject to the following conditions:

• Your account KYC verification must be completed and approved prior to processing of the first withdrawal request.
• Any active bonus funds subject to wagering requirements must be fulfilled prior to withdrawal of bonus-linked funds.
• plushph reserves the right to conduct additional verification checks on withdrawal requests in compliance with AMLA obligations.
• Withdrawal to the same payment method used for the originating deposit is required where technically feasible, as an anti-money laundering control.

plushph does not charge transaction fees for standard deposits and withdrawals; however, third-party payment provider fees, if any, are the sole responsibility of the User.

5. Bonus & Promotions Policy

plushph may offer welcome bonuses, reload bonuses, free spins, cashback, referral bonuses, and other promotional incentives ("Promotions") at its discretion. Each Promotion is governed by its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, validity periods, and maximum withdrawal limits from bonus winnings. These terms are published on the Platform at the time the Promotion is offered.

The following general bonus conditions apply to all Promotions unless expressly stated otherwise:

• Only one welcome bonus may be claimed per eligible account. Duplicate account creation for the purpose of claiming additional welcome bonuses constitutes fraud.
• Bonus funds are non-transferable and have no cash value until applicable wagering requirements are met in full.
• plushph reserves the right to withdraw, modify, or discontinue any Promotion at any time without prior notice.
• If plushph determines that a User has engaged in bonus abuse — including, without limitation, arbitrage betting, minimum-risk wagering strategies designed to meet rollover requirements — plushph may cancel the bonus, void associated winnings, and suspend the account.

6. Gameplay Rules

All games available on the plushph Platform use certified Random Number Generator (RNG) systems audited by independent testing laboratories, or are provided through licensed live dealer streaming studios. The outcome of each game round is independent of all previous and subsequent rounds.

Game-specific rules are displayed within each game interface or in the plushph Help section. In the event of a discrepancy between game-specific rules and these Terms, the game-specific rules shall prevail for that game only.

plushph reserves the right to void any bet or game session in which a technical malfunction, software error, or external data error materially affected the outcome. In such cases, plushph's determination of the correct outcome shall be final and binding, subject to PAGCOR's dispute resolution processes.

7. Prohibited Conduct

The following conduct is strictly prohibited on the plushph Platform and may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities:

• Registration by persons under 21 years of age or by individuals on PAGCOR exclusion lists.
• Providing false, inaccurate, or misleading information at any stage of registration, KYC, or correspondence with plushph.
• Use of automated software, bots, artificial intelligence tools, or any form of unauthorised scripting to interact with the Platform.
• Collusion with other players in any game format, including live dealer games, poker, or bingo.
• Any form of money laundering, financial fraud, or use of the Platform for transactions unconnected with genuine gambling activity.
• Attempting to exploit system errors, software bugs, or glitches for financial gain.
• Abusive, threatening, or discriminatory conduct toward plushph staff or other users via any communication channel.

8. Responsible Gaming

plushph is committed to promoting responsible gambling and operates in compliance with PAGCOR's responsible gaming framework. The Platform enforces the 21+ age requirement through mandatory KYC verification and provides the following responsible gaming tools to all registered users at no charge:

• Deposit Limits: Daily, weekly, and monthly deposit caps configurable from Account Settings.
• Session Time Reminders: Configurable alerts that notify you of elapsed session time.
• Cooling-Off Period: Temporary account suspension from 24 hours to 6 months, activatable immediately.
• Self-Exclusion: Permanent account closure. Once activated, self-exclusion cannot be reversed.

If you believe you or someone you know may have a gambling problem, we encourage you to seek support. You may also contact PAGCOR's responsible gaming helpline or visit the plushph Responsible Gaming page for additional resources and information.

9. Intellectual Property

All content on the plushph Platform, including but not limited to the plushph brand name, logo, website design, software, game assets, text, graphics, and audiovisual materials, is the proprietary intellectual property of plushph or its licensors and is protected under applicable Philippine intellectual property law and international copyright conventions. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes. No content may be reproduced, distributed, modified, or used commercially without prior written consent from plushph.

10. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, plushph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, business interruption, or reputational harm, even if plushph has been advised of the possibility of such damages.

plushph's total aggregate liability to you for any direct losses arising from use of the Platform shall not exceed the total amount deposited by you to the Platform in the 30 days immediately preceding the event giving rise to the claim.

plushph does not guarantee uninterrupted or error-free operation of the Platform and shall not be liable for losses caused by scheduled or emergency maintenance, telecommunications failures, force majeure events, or actions of third-party payment providers.

11. Privacy & Data

plushph collects, processes, and stores personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations, as well as applicable PAGCOR data governance requirements. The manner in which plushph collects and uses your personal information is detailed in our Privacy Policy, which is incorporated into these Terms by reference.

12. Amendments

plushph reserves the right to amend, update, or replace these Terms at any time. Amendments will be published on the Platform with an updated "Last Updated" date. Where an amendment materially affects your rights, plushph will endeavour to provide reasonable notice via the email address registered to your account. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the competent courts of the Philippines for resolution of any dispute arising from or related to these Terms or the plushph Platform, subject to PAGCOR's dispute resolution processes where applicable to licensed gaming matters.

14. Contact

For questions, concerns, or formal notices relating to these Terms, please contact plushph via our 24/7 live chat support (available in Tagalog and English). You may also reach us by email at: [email protected] (plain text — not a clickable link). Formal legal notices should be directed to our support team with the subject line "Legal Notice."